• The products we show  on the Website  are as accurate as we can possiblely show them.  However, slight variations may occur. Wrong colour will only be accepted as a reason for return if this refers to the solid colour. No returns will be accepted if for example you feel it is the wrong shade of cream. The colour of the product may vary in accordance with the settings of your computer, monitor, software or printer from the colour of the actual product you receive. If in doubt please telephone or email us.

•  All sizes of products specified on the Website are approximate only. The measurements are taken from the widest, deepest and highest point of the product. As some of our Products are hand-made, their actual sizes can be up to 2 cm larger or smaller than specified on our website so please  consider this  when carrying out your measurements and/or considering whether to purchase a particular Product. We will not refund if the item does not fit, or does not look right in the space you envisaged.
• Returns Policy
  Under Distance Selling Regulations you are entitled to a 7 day 'cooling off period'. Should you wish to return the item(s) you must inform us by email at [email protected] within seven days and return the goods at your own expense by recorded delivery. Item(s) MUST be returned as new and in original packaging. A refund will be made on return of the item(s) LESS our original shipping charge.
• You must unpack and check the item upon reciept for any damage. Any damages must be notified to us by email to [email protected] within 24 hours of delivery.
• Damage to the packaging on reciept of the goods must be signed for on the drivers delivery note.
  
  Items that require you to assemble yourselves at home cannot be returned once an attempt has been made at construction.Under no circumstances can special and bespoke orders be eligible for return unless faulty or damaged.
  
  There is a 25% restocking/ inconvenience fee for all cancelled orders.
  
  *There is a  EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm and this explains your rights to return goods.
• Refund Policy

           A full refund will be made if the items are recieved damaged only if you have signed for the items as damaged. The refund will be made within 5 days of us recieving the  item (s)back. If refunding by credit/debit card we will only refund to the card that was used for the purchase.